New Space, Same Amazing Care
It is hard to believe that the moving date to our new office space is right around the corner! We have been planning, envisioning, dreaming and preparing for quite some time now, and it is almost surreal to think that in a few short weeks we will be welcoming you all to our new location! Time has truly flown by! Now that we are starting to see interior finishing taking place, we are thrilled to reveal some of the little details that make this space unique.
Our original vision and purpose for this new office was centered around the concept of space and more of it! Although we love our current office, we have outgrown it and have been craving more space to better service our patients for some time now. The new office truly feels open, spacious, bright, modern and welcoming and has exceeded our expectations! You will notice when you enter the space, the unique combination of different design materials such as glass, marble, brick and wood that really elevate this space to make it warm and welcoming yet contemporary. We can hardly wait to see all your familiar faces walk through the door and to welcome you officially.
We are confident you will also love our new look! We have also hired several new fantastic team members and one new optometrist whom we are thrilled to introduce to you in the coming weeks. They are all excited to meet you and be a part of the Okotoks Eyecare family. Even though you may see some new faces when you walk in our doors, we are still the same team, and our ownership and management has not changed.
Our new address is: 303-201 Southridge Drive in Okotoks.
Our office is located where the old Payless Shoe Store used to be. We also wanted to ensure that all our customers are aware that though we are moving-we are not moving far! We are still in the Cornerstone Shopping Complex across the parking lot from Marks clothing and right beside Cornerstone Dental.
Please note that there will be a transition period in which our office is fully closed while we move locations.
We will be closed from Monday August 17, 2020 through Sunday August 23, 2020. Our official opening date in the new location is TBA!
We will be trying our best to get all purchased product such as glasses and contact lenses out to our patients the week before we close. However, during the week of August 17th, our computer system, payment system and telephone systems are getting switched over to the new location so we will be experiencing a complete shut down and may not be able to answer our phone lines or reply to emails right away.
We will try to return voicemails and emails in a timely manner but there may be some delays. We apologize for any inconvenience this causes and appreciate your patience during this transition time. We will not be able to see any patients for eye examinations during this week and if you experience any ocular emergencies, we recommend you proceed to either another optometry clinic in town or your nearest urgent care facility. Alternatively, if you have any urgent concerns, you can email our manager, Tracy, at email@example.com.
As always, stay tuned on our website and our social media channels for all updates. We are planning a grand showcase of our new space along with our new website reveal for September/October 2020! There will also be some amazing Grand Opening promotions coming in September to welcome the fall season and to thank all our loyal patrons for their continued support over the years. As a friendly reminder, we still request that our patients call to book an appointment time for all visits to our office, such as for eyewear shopping, product pick-up or glasses repairs/adjustments. This is in keeping with our pandemic protocols so that we can monitor how many patients are in our space at any given time and to keep everyone safe!
Thank-you for your support,
The Doctors and Team at Okotoks Eyecare